Online CV
This CV is available for viewing on google pages here.
EDUCATION:
2002 - 2003
SWINBURNE UNIVERSITY OF TECHNOLOGY
- Graduate Diploma of Multimedia
1998
UNIVERSITY OF BALLARAT
- Graduate Diploma of Education (Secondary)
- Major: Visual Arts
1995-1997
UNIVERSITY OF BALLARAT
- Bachelor of Visual Art (Drawing)
- Major: Drawing Minor: Painting, printmaking
1993-1994
CATHOLIC REGIONAL COLLEGE SYDENHAM
- Victorian Certificate of Education (VCE)
ACHIEVEMENTS AND AWARDS:
- 2008 Completed MySource Matrix - Intro and Admin training
- 2006 Completed First Aid Level 2 Training
St Johns - 2005 Completed Project Management Fundamentals Course
New Horizon Learning Centre ( Melbourne ) - 2004 Completed Telstra “Unleashed” Training
- 2002 Completed IMS Training
INTERESTS AND ACTIVITIES:
Computers – I like to educate myself and increase my knowledge in the latest technology. I have my own website which I have developed and maintain which can be viewed at http://www.melbedggood.com/, this includes content on my passions on vegetarian food and weight loss.
Travel – I’ve already travelled overseas twice, visiting Europe and Asia . I love experiencing new foods, languages and culture.
EXPERIENCE:
March 2008 – Current
Employer: Australasian Fire Authorities Council (AFAC)
Job Title: Online Services Co-ordinator
Responsibilities:
- Project manage redesign of AFAC corporate website and knowledge web
- Workout process flow for website updates
- Act as web admin / support for the new CMS using MySource Matrix
- Create training manuals and provide training internally for the new CMS (Knowledge Web)
- Create AFAC web styleguide keeping in line with branding
- Create user interfaces for various sections within site
- Design and manage product directory within the Knowledge Web including setting up requirements for online marketing
- Assist with site architecture
- Manage and upload content by content experts
- Provide usability advice
- Set up and analytics for managers
March 2008 – March 2007
Employer: Media Giants
Job Title: AFL Club Producer
Responsibilities:
- Manage five AFL clubs’ websites including Adelaide, Collingwood, Carlton, North Melbourne and Port Adelaide
- Work with third party vendors to integrate content and new features
- Project manage e2e process for delivery of website features
- Manage multiple projects
- Provide stats reports to stakeholders
- Design banners and promos for clubs
- Assist with Information Architecture
- Complete Project Specifications for new applications and features
- Provide usability advice
February 2007 - November 2006
Employer: Tennis Australia
Job Title: Website Developer
Responsibilities:
- Project manage the redesign of Tennis Australia ’s website
- Work with third party vendors to integrate content
- Design banners and interfaces for new site
- Project manage e2e process for delivery of website
- Manage multiple projects
- Provide progress reports to stakeholders
- Provide usability advice
- Implement the “Find a” series
November 2004 – October 2006
Employer: Telstra Wholesale
Job Title: Online Producer
Responsibilities:
- Develop user interface designs, wireframes and content, consulting with authors on style, location and cross impacts of content
- Integrate and maintain content from internal and external providers
- Test and load content
- Manage e2e process for delivery of content
- Manage multiple projects
- Provide progress reports to stakeholders
- Develop Flash banners and applications
- Develop and maintain web pages for www.telstrawholesale.com
- Provide usability advice
- Special Assignment:
Assist investigation and information gathering tasks associated with the Operational Separation project including:- Liase with Legals and Corporate Security to create Information Security Policy and Security Standards documentation for Telstra Wholesale
- Consult and assist in developing e-Learn course for Telstra Corporation entitled ‘Wholesale Data Security Awareness’
September 2002 – November 2004
Employer: Telstra, National Office
Job Title: Online Content Administrator
Responsibilities:
- Consult with authors and developers on style, location and cross impacts of content
- Negotiate with vendors on costing and work
- Ensure content was P50 approved
- Test and load content
- Manage e2e process for delivery of content
- Manage multiple projects
- Develop Flash banners and applications
- Develop web pages for telstra.com/mobile
July 2002 – September 2002
Employer: Telstra, National Office
Job Title: Administration Officer – Policy and Procedures
(Temporary Assignment)
Responsibilities:
- Consult with authors on style, location and cross impacts of content impacting Service Design
- Test and load content
- Manage e2e process for delivery of content
October 2001 – July 2002
Employer: Telstra, National Business Centre
Job Title: MNP Specialist
Responsibilities:
- Create reports for number of porting Services activated
- Assign tasks to employees based on reports
- Assist manager/team leader in daily tasks
- Analyse and create reports on staffing and process
- Monitor phone systems
- Stood in for Team Leader on RDOs and Holiday Leave
- Escalation point for missing / delayed transactions and rejects
January 2000 – October 2001
Employer: Telstra, National Business Centre
Job Title: Customer Service Representative
Responsibilities:
- Provide quality support and service to customers
- Work as a team to create more effective and efficient processes
- Revise knowledge of sales and promotions
- Processing contracts
- Provide support to team and other members of staff
- Acting Team Leader during RDO’s and Leave of T/L
January 2000
Employer: The Office of the Chief Electrical Inspector
Job Title: Clerical Assistant
Responsibilities:
- Processing Certificates of Electrical Safety orders
July – December 1999
Employer: Business Image Products
Job Title: Administration / Graphic Design
Responsibilities:
- Create and maintain database for orders
- Assist director in everyday administration
- Design promotional products upon request
- Provide support to customers
June & August 1999
Employer: Western Private Hospital
Job Title: Clerical Assistant
Responsibilities:
- Create and design documents for tender
- Design and edit procedure manuals for each area
1999 - Various
Employer: The Office of the Chief Electrical Inspector
Job Title: Clerical Assistant & Designer
Responsibilities:
- Organise and design exhibition site for Home & Garden Show
- Liaise and discuss design prices with exhibitors
- Provide quality support/service to customers for IVR system
February – May 1999
Employer: Land Titles Victoria (contracted through Westaff)
Job Title: Scanning Operator / QA
Responsibilities:
- Scan Land Titles for Quality Assurance and QA files
SYSTEM KNOWLEDGE:
- MS OFFICE 9x & 2000+ includes Access, Excel, Word, Frontpage and Powerpoint
- HTML, ASP, SQL, VBSCRIPT, Javascript, ColdFusion
- MS OUTLOOK (9x +)
- MS Visio
- MS Project
- CMS System – Documentum, Context
- MS INTERNET EXPLORER
- Adobe suite including: Photoshop, Illustrator, InDesign, Premiere and Acrobat
- Macromedia suite including: Flash, Director, Fireworks and Freehand
- 3DS Max
REFERENCE:
Provided on request.
Extend This Post Reach
Tell a Friend










