Online CV

This CV is available for viewing on google pages here.

EDUCATION:

2002 - 2003

SWINBURNE UNIVERSITY OF TECHNOLOGY

  • Graduate Diploma of Multimedia

1998
UNIVERSITY OF BALLARAT

  • Graduate Diploma of Education (Secondary)
  • Major: Visual Arts

1995-1997
UNIVERSITY OF BALLARAT

  • Bachelor of Visual Art (Drawing)
  • Major: Drawing Minor: Painting, printmaking

1993-1994
CATHOLIC REGIONAL COLLEGE SYDENHAM

  • Victorian Certificate of Education (VCE)

ACHIEVEMENTS AND AWARDS:

  • 2008 Completed MySource Matrix - Intro and Admin training
  • 2006 Completed First Aid Level 2 Training
    St Johns
  • 2005 Completed Project Management Fundamentals Course
    New Horizon Learning Centre ( Melbourne )
  • 2004 Completed Telstra “Unleashed” Training
  • 2002 Completed IMS Training

INTERESTS AND ACTIVITIES:

Computers – I like to educate myself and increase my knowledge in the latest technology. I have my own website which I have developed and maintain which can be viewed at http://www.melbedggood.com/, this includes content on my passions on vegetarian food and weight loss.

Travel – I’ve already travelled overseas twice, visiting Europe and Asia . I love experiencing new foods, languages and culture.


EXPERIENCE:

March 2008 – Current

Employer: Australasian Fire Authorities Council (AFAC)

Job Title: Online Services Co-ordinator

Responsibilities:

  • Project manage redesign of AFAC corporate website and knowledge web
  • Workout process flow for website updates
  • Act as web admin / support for the new CMS using MySource Matrix
  • Create training manuals and provide training internally for the new CMS (Knowledge Web)
  • Create AFAC web styleguide keeping in line with branding
  • Create user interfaces for various sections within site
  • Design and manage product directory within the Knowledge Web including setting up requirements for online marketing
  • Assist with site architecture
  • Manage and upload content by content experts
  • Provide usability advice
  • Set up and analytics for managers

March 2008 – March 2007

Employer: Media Giants

Job Title: AFL Club Producer

Responsibilities:

  • Manage five AFL clubs’ websites including Adelaide, Collingwood, Carlton, North Melbourne and Port Adelaide
  • Work with third party vendors to integrate content and new features
  • Project manage e2e process for delivery of website features
  • Manage multiple projects
  • Provide stats reports to stakeholders
  • Design banners and promos for clubs
  • Assist with Information Architecture
  • Complete Project Specifications for new applications and features
  • Provide usability advice

February 2007 - November 2006

Employer: Tennis Australia

Job Title: Website Developer

Responsibilities:

  • Project manage the redesign of Tennis Australia ’s website
  • Work with third party vendors to integrate content
  • Design banners and interfaces for new site
  • Project manage e2e process for delivery of website
  • Manage multiple projects
  • Provide progress reports to stakeholders
  • Provide usability advice
  • Implement the “Find a” series

November 2004 – October 2006

Employer: Telstra Wholesale

Job Title: Online Producer

Responsibilities:

  • Develop user interface designs, wireframes and content, consulting with authors on style, location and cross impacts of content
  • Integrate and maintain content from internal and external providers
  • Test and load content
  • Manage e2e process for delivery of content
  • Manage multiple projects
  • Provide progress reports to stakeholders
  • Develop Flash banners and applications
  • Develop and maintain web pages for www.telstrawholesale.com
  • Provide usability advice
  • Special Assignment:
    Assist investigation and information gathering tasks associated with the Operational Separation project including:

    • Liase with Legals and Corporate Security to create Information Security Policy and Security Standards documentation for Telstra Wholesale
    • Consult and assist in developing e-Learn course for Telstra Corporation entitled ‘Wholesale Data Security Awareness’


September 2002 – November 2004

Employer: Telstra, National Office

Job Title: Online Content Administrator

Responsibilities:

  • Consult with authors and developers on style, location and cross impacts of content
  • Negotiate with vendors on costing and work
  • Ensure content was P50 approved
  • Test and load content
  • Manage e2e process for delivery of content
  • Manage multiple projects
  • Develop Flash banners and applications
  • Develop web pages for telstra.com/mobile


July 2002 – September 2002

Employer: Telstra, National Office

Job Title: Administration Officer – Policy and Procedures

(Temporary Assignment)

Responsibilities:

  • Consult with authors on style, location and cross impacts of content impacting Service Design
  • Test and load content
  • Manage e2e process for delivery of content

October 2001 – July 2002

Employer: Telstra, National Business Centre

Job Title: MNP Specialist

Responsibilities:

  • Create reports for number of porting Services activated
  • Assign tasks to employees based on reports
  • Assist manager/team leader in daily tasks
  • Analyse and create reports on staffing and process
  • Monitor phone systems
  • Stood in for Team Leader on RDOs and Holiday Leave
  • Escalation point for missing / delayed transactions and rejects

January 2000 – October 2001

Employer: Telstra, National Business Centre

Job Title: Customer Service Representative

Responsibilities:

  • Provide quality support and service to customers
  • Work as a team to create more effective and efficient processes
  • Revise knowledge of sales and promotions
  • Processing contracts
  • Provide support to team and other members of staff
  • Acting Team Leader during RDO’s and Leave of T/L

January 2000

Employer: The Office of the Chief Electrical Inspector

Job Title: Clerical Assistant

Responsibilities:

  • Processing Certificates of Electrical Safety orders

July – December 1999

Employer: Business Image Products

Job Title: Administration / Graphic Design

Responsibilities:

  • Create and maintain database for orders
  • Assist director in everyday administration
  • Design promotional products upon request
  • Provide support to customers

June & August 1999

Employer: Western Private Hospital

Job Title: Clerical Assistant

Responsibilities:

  • Create and design documents for tender
  • Design and edit procedure manuals for each area


1999 - Various

Employer: The Office of the Chief Electrical Inspector

Job Title: Clerical Assistant & Designer

Responsibilities:

  • Organise and design exhibition site for Home & Garden Show
  • Liaise and discuss design prices with exhibitors
  • Provide quality support/service to customers for IVR system

February – May 1999

Employer: Land Titles Victoria (contracted through Westaff)

Job Title: Scanning Operator / QA

Responsibilities:

  • Scan Land Titles for Quality Assurance and QA files

SYSTEM KNOWLEDGE:

  • MS OFFICE 9x & 2000+ includes Access, Excel, Word, Frontpage and Powerpoint
  • HTML, ASP, SQL, VBSCRIPT, Javascript, ColdFusion
  • MS OUTLOOK (9x +)
  • MS Visio
  • MS Project
  • CMS System – Documentum, Context
  • MS INTERNET EXPLORER
  • Adobe suite including: Photoshop, Illustrator, InDesign, Premiere and Acrobat
  • Macromedia suite including: Flash, Director, Fireworks and Freehand
  • 3DS Max

REFERENCE:

Provided on request.


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